1. Services
Lumora is an independent creative studio offering web design and development, brand and identity, social media management, and content and creative services. The exact scope, deliverables, timeline, and price for any project are agreed separately in a written proposal or agreement before work begins. Nothing on this website is itself an offer to enter a contract.
2. Enquiries
Submitting the "Start a project" form does not create a contract or guarantee that we'll take on your project. We take on a limited number of projects and may decline any enquiry at our discretion. The form simply helps us understand whether we're a good fit.
3. No guarantees of results
We care a great deal about doing excellent work, but we make no guarantee of any specific business outcome — traffic, leads, sales, rankings, or revenue. Results depend on many factors outside our control, including your market, offer, pricing, and how the work is used after delivery.
4. Intellectual property
All content on this website — text, design, code, graphics, the Lumora name and logo — belongs to Lumora Agency or its licensors and is protected by law. You may not copy, reproduce, or create derivative works from it without our written permission. Ownership and licensing of any work we produce for a client is governed by that client's separate project agreement.
5. Concept builds
Some projects shown in our work are labelled "concept build" — original demonstration websites we designed to showcase our range. They are illustrative of our capabilities and are not claims of engagement with any real business, and any names used are fictional unless explicitly stated otherwise.
6. Acceptable use
When using this site you agree to:
- Provide accurate, truthful information in any enquiry
- Not attempt to gain unauthorized access to the site or its systems
- Not use the site for any unlawful, fraudulent, or harmful purpose
- Not transmit malware or attempt to disrupt the site
- Not scrape or use automated means to access the site without permission
7. Limitation of liability
To the fullest extent permitted by law, Lumora Agency and its owner shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or the enquiry process. Our total liability for any claim relating to your use of this website shall not exceed USD $100.
8. Indemnification
You agree to indemnify and hold harmless Lumora Agency and its owner from claims, losses, and reasonable legal fees arising out of your violation of these terms, your use of the website, or information you submit through it.
9. Third-party links
This site may link to third-party websites. We're not responsible for their content, privacy practices, or terms. Visiting them is at your own risk.
10. Changes
We may update these terms from time to time. Changes take effect when posted here with a new revision date. Continuing to use the site means you accept the updated terms.
11. Governing law
These terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law rules. Any dispute will be handled by the state or federal courts located in Miami-Dade County, Florida. If any provision is found unenforceable, the rest remain in effect.
12. Contact
Questions about these terms? Email hello@lumora.agency.